Answers To Common Questions
Q: Do you stock products?
A: Not at this time. We give you access to real drop ship suppliers who will give you the access you need to the products you want to consider retailing online.
Q: Do you ship my products for me?
A: Not at this time. The suppliers you work with will ship the products to your customers. You can access the suppliers you need through our DropshipXL directories or through finding them easily by following our training.
Q: What kind of support do you offer?
A: We offer email and phone support during operation hours. Mon to Fri 8am to 5pm MST. We’re gone all holidays. You can expect an answer via email within 24hrs or less during operation hours. And if you call us we’ll normally pick up immediately. All voice mails are returned within 24hrs or less also.
Q: Am I locked into a contract?
A: No. All membership accounts can be canceled at any time. Simply call or email us and we’ll take care your request.
Q: Can you design my drop ship site for me?
A: Yes! Simply choose a design package that fits your goals and we’ll design a stunning drop ship site for you usually within 3-10 business days.
Q: Can you train me on how to build a successful drop ship business?
A: Yes! We have a number of training packages you can choose from. Click here to view the training packages.
Q: How soon can I be successful?
A: This depends on you and a lot of factors such as: the niche you select, how entrepreneurial you are, how well you communicate, your mind-set, how well you take action, the type of market you choose, and 100’s of other factors. The great news is that we help make the entire journey easier by guiding you through step by step.
Q: Will you load my products to my store?
A: We can load your products to your store depending on the type of website we build and design for you. In the future we might offer this service as a stand-alone service. For now though adding products to a drop ship store is only available to customers who have purchased a website design package from us. Learn more here.